Article

How to Use Shared Decision-Making to Improve Healthcare

5 min read

Healthcare providers are certainly experts in the field, professionally trained to collect and analyze data on patients and recommend care options they believe best meet patients’ needs. But the patient also plays a role, providing input based on their values and desired health outcomes. The physician-centered approach of the past has begun to evolve, shifting to a more collaborative model called shared decision-making. Let’s take a look at how shared decision-making is improving healthcare.

What Is Shared Decision-Making?

Shared decision-making describes a collaborative communication and decision-making process between a healthcare provider and a patient. During shared decision-making, the provider offers the patient clear, detailed information about their health condition and options for treatment, including the benefits and drawbacks of each course of action. The care team seeks to understand the patient’s concerns and how their values and health goals influence treatment decisions. Together, the patient and physician come to a shared agreement on the best course of action and work collaboratively to implement the decision.

Using the SHARE Approach to Improve Patient-Provider Shared Decision-Making

The SHARE Approach was developed by the Agency for Healthcare Research and Quality (AHRQ) as a framework to support healthcare providers in integrating shared decision-making into their daily practice. This acronym embodies the best practices that make this approach to physician-facilitated decision-making so effective.

Seek your patient’s participation

The cardinal principle of the SHARE Approach is inviting your patient to engage in the process. They may choose not to, and that’s okay. But every interaction should begin with an invitation to take part in the process. After the problem has been presented, let the patient know there is more than one treatment option and their input is valued.

Help your patient explore and compare treatment options

Options always exist. In nearly every circumstance, there’s more than one possibility for how treatment proceeds. Begin by listing the options in writing, explaining the benefits and drawbacks of each along with the expected outcomes. Avoid medical jargon, use visual aids like charts or graphs, and incorporate decision aid tools to break down complex decisions. Asking your patient to explain in their own words what each option would entail can help you gauge the level of understanding to ensure your patient has an accurate understanding of the choices presented.

Assess your patient’s values and preferences

Discovering what’s important to your patient can help providers guide further discussion on treatment options to reach a medically-sound consensus that aligns with patient values. Start the discussion by asking open-ended questions, responding with empathy as patients share what’s most important to them as it relates to their medical condition and the treatment options available. Demonstrating active listening and empathy helps build patient trust, a key asset needed to move forward with treatment once an agreement has been reached.

Reach a decision with your patient

Once values have been expressed and treatment options presented, ask if the patient is ready to make a decision. They may need additional time to consider what’s been discussed, conferring with family members or others in their support network. If a decision isn’t made, set a date in the near future when their preferred treatment option can be expressed.

Evaluate your patient’s decision

Once a treatment decision has been made and treatment has begun, monitor the effectiveness of the chosen option and identify how well it’s performing. Be prepared to revisit the decision, helping the patient evaluate if additional options need to be considered in light of how the chosen treatment is progressing.

How Does Shared Decision-Making Help Patients and Providers?

Shared decision-making offers numerous advantages to both patients and healthcare providers. This cooperative approach actively engages all stakeholders to create care plans that support medical best practices and align with the needs and values of patients.

Aligns with informed consent best practices

Informed consent is required before any medical care, treatment, or services are provided. Shared decision-making supports the informed consent process by actively engaging the patient in decisions related to achieving their desired health outcomes. As patients and providers collaborate, patients are able to ask questions, receive information on the pros and cons of each option presented, and assist in choosing the one that best aligns with what’s most important to them.

Improves quality of patient care

Shared decision-making combines the expertise of the healthcare provider with the values, concerns, and input of the patient. This process helps to strengthen the trust and confidence the patient has in the quality of care they receive, fostering a stronger patient-provider relationship. By taking time to listen and learn, the healthcare provider gains valuable information about the patient they can use to guide the discussion towards the option most likely to meet the patient’s health objectives.

Helps address disparities in healthcare

Some patients face significant barriers to accessing care. These could include lack of reliable transportation, lack of trust in the healthcare system, significant work or childcare obligations, or concerns about the affordability of proposed treatments. Healthcare providers who take the time to listen are better equipped to refer patients to community resources that can alleviate these constraints or tailor treatment recommendations that take important extenuating circumstances into account.

Boosts patient engagement

Ultimately, a collaborative approach helps boost patient engagement. When patients are listened to and validated, they’re more likely to actively participate in their care. This heightened engagement can take the form of keeping scheduled medical appointments, greater treatment plan compliance, and greater levels of participation in lifestyle changes needed to reach mutually agreed-upon health goals.

How Withings Health Solutions Supports Shared Decision-Making

Withings connected devices collect and transmit key health metrics. These connected devices provide physicians and patients with valuable information that plays an important role in the shared decision-making process.

Easy to use, engaging device designs increase patient engagement

Our connected devices are designed to activate high levels of patient engagement. Their simple design makes it easy for patients to unlock the full potential of remote patient monitoring technology.

Multiple connectivity options

With Wi-Fi, cellular, and Bluetooth connectivity options, providers can pair patients with devices that feature the best connectivity option for them, improving adoption rates.

Extensive collection of remote patient monitoring devices

Withings has a comprehensive line of smart connected devices, including blood pressure monitors, scales, sleep mat, and activity trackers, that may be easily incorporated into a remote patient monitoring program.

Unlocking the Full Potential of Shared Decision-Making

Encouraging patients to engage with providers as equal partners in the medical decision-making process unlocks a host of benefits for both parties. Healthcare providers are better equipped to provide treatment that aligns with patient health goals and values. And active input results in patients feeling empowered, with confidence that the treatment they chose to pursue will best support their desired health outcomes.

Learn how Withings Health Solutions can help support shared decision-making.

Don’t miss out,  subscribe to get the latest content updates.  

Related Content

WP_Query Object ( [query] => Array ( [post_type] => post [post_status] => publish [orderby] => date [order] => DESC [ignore_sticky_posts] => 1 [post__not_in] => Array ( [0] => 375 ) [cat] => 18 [posts_per_page] => 3 ) [query_vars] => Array ( [post_type] => post [post_status] => publish [orderby] => date [order] => DESC [ignore_sticky_posts] => 1 [post__not_in] => Array ( [0] => 375 ) [cat] => 18 [posts_per_page] => 3 [error] => [m] => [p] => 0 [post_parent] => [subpost] => [subpost_id] => [attachment] => [attachment_id] => 0 [name] => [pagename] => [page_id] => 0 [second] => [minute] => [hour] => [day] => 0 [monthnum] => 0 [year] => 0 [w] => 0 [category_name] => articles [tag] => [tag_id] => [author] => [author_name] => [feed] => [tb] => [paged] => 0 [meta_key] => [meta_value] => [preview] => [s] => [sentence] => [title] => [fields] => all [menu_order] => => [category__in] => Array ( ) [category__not_in] => Array ( ) [category__and] => Array ( ) [post__in] => Array ( ) [post_name__in] => Array ( ) [tag__in] => Array ( ) [tag__not_in] => Array ( ) [tag__and] => Array ( ) [tag_slug__in] => Array ( ) [tag_slug__and] => Array ( ) [post_parent__in] => Array ( ) [post_parent__not_in] => Array ( ) [author__in] => Array ( ) [author__not_in] => Array ( ) [search_columns] => Array ( ) [suppress_filters] => [cache_results] => 1 [update_post_term_cache] => 1 [update_menu_item_cache] => [lazy_load_term_meta] => 1 [update_post_meta_cache] => 1 [nopaging] => [comments_per_page] => 50 [no_found_rows] => ) [tax_query] => WP_Tax_Query Object ( [queries] => Array ( [0] => Array ( [taxonomy] => category [terms] => Array ( [0] => 18 ) [field] => term_id [operator] => IN [include_children] => 1 ) ) [relation] => AND [table_aliases:protected] => Array ( [0] => wp_term_relationships ) [queried_terms] => Array ( [category] => Array ( [terms] => Array ( [0] => 18 ) [field] => term_id ) ) [primary_table] => wp_posts [primary_id_column] => ID ) [meta_query] => WP_Meta_Query Object ( [queries] => Array ( ) [relation] => [meta_table] => [meta_id_column] => [primary_table] => [primary_id_column] => [table_aliases:protected] => Array ( ) [clauses:protected] => Array ( ) [has_or_relation:protected] => ) [date_query] => [request] => SELECT SQL_CALC_FOUND_ROWS wp_posts.ID FROM wp_posts LEFT JOIN wp_term_relationships ON (wp_posts.ID = wp_term_relationships.object_id) WHERE 1=1 AND wp_posts.ID NOT IN (375) AND ( wp_term_relationships.term_taxonomy_id IN (18) ) AND wp_posts.post_type = 'post' AND ((wp_posts.post_status = 'publish')) GROUP BY wp_posts.ID ORDER BY wp_posts.post_date DESC LIMIT 0, 3 [posts] => Array ( [0] => WP_Post Object ( [ID] => 2100 [post_author] => 11 [post_date] => 2026-01-06 15:23:33 [post_date_gmt] => 2026-01-06 15:23:33 [post_content] =>

Introduction

Wearable ECG technology is increasingly used to support ambulatory cardiac rhythm monitoring, but questions remain about how these tools fit into patients’ daily lives.

 

A recent qualitative study conducted in the Netherlands explored this issue by comparing patient experiences using a smartwatch with single-lead ECG (1L-ECG) capability and a traditional Holter monitor over the course of one week.

 

The findings offer useful insights into the practical benefits and limitations of smartwatch-based ECG monitoring and what matters most to patients when rhythm monitoring moves beyond the clinic.

Study Overview

The study included 18 adults referred for ambulatory rhythm monitoring at a diagnostic center in the Netherlands, specifically through referrals from primary care to the cardiology outpatient clinic of the Dijklander Hospital in Hoorn. Participants were aged 32–85, with a median age of 66.

 

Each participant wore both:

  • A smartwatch with 1L-ECG capability (Withings ScanWatch), and
  • A conventional chest-worn Holter monitor

for seven days. Afterward, researchers conducted semi-structured interviews to understand their experiences with usability, comfort, confidence, and perceived clinical value.

 

Rather than focusing on diagnostic accuracy, the study centred on how patients experienced the monitoring process itself, an increasingly important consideration as wearable technologies become more common in routine care.

What Patients Reported

 

Comfort and Ease of Use

Participants consistently described the smartwatch as easier to wear and less intrusive than the Holter monitor. Wearing the watch felt familiar and fit naturally into daily routines, including sleep and regular activities. In contrast, the Holter monitor’s electrodes and wiring were more noticeable and, for some, uncomfortable over time.

 

Several participants noted skin irritation or inconvenience associated with adhesive electrodes, whereas the smartwatch was generally described as something they could wear without significant disruption to daily life.

 

“It’s a bit heavier than my own smartwatch. That takes a minute to get used to, but after that you don’t even notice it anymore. It’s waterproof, so you barely notice you’re wearing it — not even at night, since I always sleep with a watch on. I don’t feel the difference anymore. Other than that, it does what it’s supposed to do: tell the time. Which is pretty handy, too.”
P16, male patient, 48 years

 

Capturing Symptoms in Real Life

One of the key differences between the two approaches is how data are captured. The Holter monitor records continuously, while the smartwatch requires users to actively initiate an ECG recording.

 

Participants appreciated having control over recordings but also expressed uncertainty about when to trigger them, particularly when symptoms were brief, unexpected, or occurred during sleep or activities like driving. This highlights a trade-off between passive continuous monitoring and more user-driven approaches.

 

Automated ECG Results: Reassurance and Uncertainty

Some participants found algorithm-based ECG feedback reassuring, especially when results were reported as normal. Others described moments of uncertainty or anxiety when the smartwatch flagged potential abnormalities without immediate clinical context.

 

This finding underscores the importance of clear patient education and pathways for clinical follow-up when wearable ECG data are shared directly with users.

 

Integration With Clinical Care

Across interviews, participants emphasized that wearable ECG data felt most valuable when it could be reviewed by a healthcare professional. Many expressed a desire for smoother integration between smartwatch ECG recordings and clinical systems, as well as clearer guidance on how and when clinicians would review their data.

 

Patients generally viewed the smartwatch as a helpful complement to traditional monitoring, particularly when combined with clinician oversight, rather than a complete replacement.

Implications for Wearable ECG Monitoring

 

Overall, the study suggests that smartwatch-based 1L-ECG monitoring is acceptable to patients and may reduce some of the burden associated with traditional Holter monitoring, particularly in terms of comfort and day-to-day wearability.

 

At the same time, the findings point to areas where wearable ECG programs can improve:

  • Providing clearer guidance on when and how to record symptoms
  • Reducing uncertainty around automated ECG interpretations
  • Ensuring timely clinician review and communication

As devices like the Withings ScanWatch continue to be used in real-world clinical settings, patient experience will remain a critical factor alongside clinical validation.

Looking Forward

This study adds to a growing body of evidence showing that wearable ECG devices can support ambulatory rhythm monitoring in ways that align more closely with everyday life. Designing these tools and the care pathways around them with patient experience in mind will be key to realizing their full potential in clinical practice.

 

For more research-driven insights on connected health and remote monitoring, explore the latest updates on the Withings blog.

Interested in partnering with us?

Contact Us [post_title] => Patient Experiences With Smartwatch ECG Monitoring Compared to Traditional Holter Devices [post_excerpt] => A recent qualitative study conducted in the Netherlands compares patient experiences using a smartwatch with single-lead ECG (1L-ECG) capability and a traditional Holter monitor over the course of one week. [post_status] => publish [comment_status] => closed [ping_status] => closed [post_password] => [post_name] => patient-experiences-with-smartwatch-ecg-monitoring-compared-to-traditional-holter-devices [to_ping] => [pinged] => [post_modified] => 2026-01-06 15:51:03 [post_modified_gmt] => 2026-01-06 15:51:03 [post_content_filtered] => [post_parent] => 0 [guid] => https://withingshealthsolutions.com/?p=2100 [menu_order] => 0 [post_type] => post [post_mime_type] => [comment_count] => 0 [filter] => raw ) [1] => WP_Post Object ( [ID] => 2088 [post_author] => 11 [post_date] => 2025-12-15 15:48:18 [post_date_gmt] => 2025-12-15 15:48:18 [post_content] =>

The World Health Organization recently released its first global guideline on the use of GLP-1–based therapies for obesity, a milestone that signals a major shift in how health systems worldwide should approach long-term obesity care.

 

For obesity programs, digital-health organizations, and chronic-care providers, the message is clear: GLP-1s can be valuable tools, but only when embedded within a structured framework of behavioral support, lifestyle intervention, and ongoing monitoring.

Here’s a guide to what programs need to understand and how to prepare.

 

1. WHO Defines Obesity as a Chronic, Relapsing Disease, Not a Short-Term Problem or Fix

The guideline reinforces a position many clinicians already share: obesity requires ongoing management similar to other chronic diseases. This means obesity programs must prioritize continuity, long-term engagement, and structured monitoring, not episodic care. Many times patients see weight loss as a goal that they reach and that concludes their obesity care journey. The WHO emphasizes the ongoing nature of obesity as a disease, and obesity care as a necessity.

 

2. GLP-1s Are Recommended Conditionally and Only as Part of Comprehensive Care

WHO does not recommend medication alone. The guideline emphasizes:
GLP-1 therapies should be considered as one component of a broader care plan.

Treatment decisions should reflect patient context, preferences, and access. Programs must integrate behavioral interventions and lifestyle support alongside medication. For organizations delivering obesity care, this signals a need to strengthen or formalize their behavioral-support models, including: coaching, education, medical nutrition therapy (MNT), activity support, and digital engagement.

 

3. Behavioral Support Is Essential-Not Optional

The guideline places intensive behavioral therapy (IBT) at the center of obesity care. Programs should ensure they can offer:

  • Structured lifestyle guidance
  • Goal setting and personalized plans
  • Coaching or counseling pathways
  • Tools for sustained behavior change
  • Ongoing check-ins and accountability
  • Medical nutrition therapy (MNT) when needed

This isn’t merely additive, it is foundational to responsible GLP-1 prescribing and to long-term patient outcomes.

 

4. Monitoring Frameworks Must Become Core Infrastructure

One of the most operationally important implications for obesity programs is WHO’s emphasis on continuous monitoring and follow-up. Because obesity is chronic and GLP-1 outcomes evolve over time, programs need systems that can:

  • Track weight, body composition, and metabolic markers
  • Detect early signs of weight regain or treatment non-response
  • Support long-term engagement after dose changes or discontinuation
  • Ensure care teams can intervene proactively and remain the decision makers

This is where digital health infrastructure becomes essential. Connected devices, remote monitoring, and automated data flows make it possible to support thousands of patients consistently without adding extensive labor burden to clinical teams.

 

5. What Obesity Programs Should Do Next

To align with WHO’s guidance and strengthen patient outcomes, programs can begin by:

  • Evaluating their behavioral-support offering - ensuring it is structured, consistent, and accessible.
  • Implementing device-based monitoring- enabling ongoing, objective tracking of patient progress without the barriers of in-office care.
  • Ensuring continuity models beyond initial weight loss - including maintenance and relapse-prevention.
  • Building customizable data workflows that let care teams intervene early, efficiently, and at scale, while keeping the decision-making in the hands of the clinician.
  • Partnering with technology providers already equipped to deliver these components reliably.

The Bottom Line for Obesity Programs

The new WHO guideline is not simply a statement on medications. It is a blueprint for comprehensive, long-term obesity care. Programs that combine medication, behavioral support, and robust monitoring will be best positioned to deliver durable outcomes, meet patient expectations, reduce clinical burden, and scale responsibly.


Withings Health Solutions stands ready to support that evolution with the technology, partnerships, and evidence-aligned frameworks that make multimodal obesity care possible.

Interested in partnering with us?

Contact Us [post_title] => What Obesity Care Programs Need to Know About WHO’s New GLP-1 Guidelines [post_excerpt] => Learn what obesity care programs need to know about the new World Health Organization GLP-1 guidelines for obesity care. [post_status] => publish [comment_status] => closed [ping_status] => closed [post_password] => [post_name] => what-obesity-care-programs-need-to-know-about-whos-new-obesity-treatment-guidelines [to_ping] => [pinged] => [post_modified] => 2026-01-06 14:26:20 [post_modified_gmt] => 2026-01-06 14:26:20 [post_content_filtered] => [post_parent] => 0 [guid] => https://withingshealthsolutions.com/?p=2088 [menu_order] => 0 [post_type] => post [post_mime_type] => [comment_count] => 0 [filter] => raw ) [2] => WP_Post Object ( [ID] => 2083 [post_author] => 11 [post_date] => 2025-12-02 20:22:02 [post_date_gmt] => 2025-12-02 20:22:02 [post_content] =>

Chronic Kidney Disease stage 5 on dialysis (CKD5D) presents one of the most complex and high-risk scenarios in modern medicine. Among the many challenges faced by these patients, cardiovascular disease (CVD) stands out as the leading cause of mortality—a stark reminder of the systemic stress that accompanies kidney failure and dialysis.

 

But what if technology could help bridge the gap between dialysis sessions, offering clinicians a window into the patient's health in real-time? An article in Frontiers in Nephrology explores exactly that, highlighting the transformative potential of digital health technologies to monitor and manage CKD5D patients beyond the clinic.

The Hidden Risks Between Dialysis Sessions

For CKD5D patients, the risks of CVD are amplified by both traditional and disease-specific factors:

  • Traditional risks like hypertension, diabetes, and obesity.
  • CKD-specific risks such as inflammation, fluid overload, protein-energy wasting and vascular calcification.
  • The dialysis process itself, which induces rapid fluid shifts, blood pressure fluctuations, and metabolic imbalances.

Current clinical care models often focus on in-center dialysis data, leaving a crucial blind spot during the interdialytic period—a time when many adverse events begin to develop unnoticed.

A New Monitoring Paradigm: The Withings Toolkit

The article introduces a compelling case for home-based, connected health technologies—specifically, the Withings toolkit. This suite of medical-grade, consumer-friendly devices allows CKD patients to monitor key health indicators in the comfort of their homes:

  • Weight, body composition and ECG monitoring with the BodyScan smart scale.
  • Blood pressure, heart rate and survey responses for added context via BPM Pro 2.
  • Sleep quality and breathing event metrics using the Sleep Rx.

All data is seamlessly uploaded to the Withings Remote Patient Monitoring platform, providing healthcare providers and researchers with real-time, longitudinal insights into a patient’s well-being.

Why This Matters: Real-World Clinical Benefits

 

1. Early Detection of Complications
Weight gain could signal fluid retention, but muscle loss could indicate protein-energy wasting. A sudden spike in blood pressure or irregular heartbeat might indicate arrhythmias or volume overload. Poor sleep patterns could reflect apnea or restless leg syndrome—conditions with known ties to CKD.

 

2. Personalized, Data-Driven Care
These devices enable a dynamic view of health trends, allowing clinicians to tailor treatments proactively rather than reactively. Medication adjustments, fluid restrictions, or further diagnostics can be made with greater confidence.

 

3. Patient Empowerment

When patients can see and understand their own data, they become more engaged in their care. This promotes better self-management, increased treatment adherence, and a stronger sense of control over their condition.

 

4. Systemic Healthcare Advantages
Remote monitoring can reduce emergency visits and hospitalizations, easing the burden on overtaxed healthcare systems and offering a cost-effective alternative to frequent in-person evaluations.

The Future: Digital Tools as Standard of Care?

While still in its early stages, this integration of digital health into CKD care reflects a broader movement toward remote, preventative, and personalized medicine. The Withings case study serves as a promising example of how everyday technology can be adapted to serve complex clinical needs.

 

However, as the authors note, more clinical trials are needed to validate these tools in nephrology settings, establish protocols for data use, and ensure equitable access across diverse patient populations.

Final Thoughts

As we face growing rates of kidney disease and limited nephrology resources, connected health technologies offer a lifeline—not just to patients, but to an entire care infrastructure in need of modernization.


The Withings toolkit is more than a gadget suite; it's a glimpse into the future of chronic disease management, where data flows continuously, care is adaptive, and patients are active participants in their own health journey.

Reference:
Article: Frontiers in Nephrology, 2023 - DOI: 10.3389/fneph.2023.1148565

Interested in partnering with us?

Contact Us [post_title] => Revolutionizing Chronic Kidney Disease Management with Digital Health Tools: The Withings Case Study [post_excerpt] => Researchers from Imperial College London explored how continuous, contactless sleep monitoring using the Withings Sleep Analyzer can be used to detect acute conditions, focusing particularly on urinary tract infections (UTIs) before patients even recognize symptoms. [post_status] => publish [comment_status] => closed [ping_status] => closed [post_password] => [post_name] => revolutionizing-chronic-kidney-disease-management-with-digital-health-tools-the-withings-case-study [to_ping] => [pinged] => [post_modified] => 2025-12-02 20:22:24 [post_modified_gmt] => 2025-12-02 20:22:24 [post_content_filtered] => [post_parent] => 0 [guid] => https://withingshealthsolutions.com/?p=2083 [menu_order] => 0 [post_type] => post [post_mime_type] => [comment_count] => 0 [filter] => raw ) ) [post_count] => 3 [current_post] => -1 [before_loop] => 1 [in_the_loop] => [post] => WP_Post Object ( [ID] => 2100 [post_author] => 11 [post_date] => 2026-01-06 15:23:33 [post_date_gmt] => 2026-01-06 15:23:33 [post_content] =>

Introduction

Wearable ECG technology is increasingly used to support ambulatory cardiac rhythm monitoring, but questions remain about how these tools fit into patients’ daily lives.

 

A recent qualitative study conducted in the Netherlands explored this issue by comparing patient experiences using a smartwatch with single-lead ECG (1L-ECG) capability and a traditional Holter monitor over the course of one week.

 

The findings offer useful insights into the practical benefits and limitations of smartwatch-based ECG monitoring and what matters most to patients when rhythm monitoring moves beyond the clinic.

Study Overview

The study included 18 adults referred for ambulatory rhythm monitoring at a diagnostic center in the Netherlands, specifically through referrals from primary care to the cardiology outpatient clinic of the Dijklander Hospital in Hoorn. Participants were aged 32–85, with a median age of 66.

 

Each participant wore both:

  • A smartwatch with 1L-ECG capability (Withings ScanWatch), and
  • A conventional chest-worn Holter monitor

for seven days. Afterward, researchers conducted semi-structured interviews to understand their experiences with usability, comfort, confidence, and perceived clinical value.

 

Rather than focusing on diagnostic accuracy, the study centred on how patients experienced the monitoring process itself, an increasingly important consideration as wearable technologies become more common in routine care.

What Patients Reported

 

Comfort and Ease of Use

Participants consistently described the smartwatch as easier to wear and less intrusive than the Holter monitor. Wearing the watch felt familiar and fit naturally into daily routines, including sleep and regular activities. In contrast, the Holter monitor’s electrodes and wiring were more noticeable and, for some, uncomfortable over time.

 

Several participants noted skin irritation or inconvenience associated with adhesive electrodes, whereas the smartwatch was generally described as something they could wear without significant disruption to daily life.

 

“It’s a bit heavier than my own smartwatch. That takes a minute to get used to, but after that you don’t even notice it anymore. It’s waterproof, so you barely notice you’re wearing it — not even at night, since I always sleep with a watch on. I don’t feel the difference anymore. Other than that, it does what it’s supposed to do: tell the time. Which is pretty handy, too.”
P16, male patient, 48 years

 

Capturing Symptoms in Real Life

One of the key differences between the two approaches is how data are captured. The Holter monitor records continuously, while the smartwatch requires users to actively initiate an ECG recording.

 

Participants appreciated having control over recordings but also expressed uncertainty about when to trigger them, particularly when symptoms were brief, unexpected, or occurred during sleep or activities like driving. This highlights a trade-off between passive continuous monitoring and more user-driven approaches.

 

Automated ECG Results: Reassurance and Uncertainty

Some participants found algorithm-based ECG feedback reassuring, especially when results were reported as normal. Others described moments of uncertainty or anxiety when the smartwatch flagged potential abnormalities without immediate clinical context.

 

This finding underscores the importance of clear patient education and pathways for clinical follow-up when wearable ECG data are shared directly with users.

 

Integration With Clinical Care

Across interviews, participants emphasized that wearable ECG data felt most valuable when it could be reviewed by a healthcare professional. Many expressed a desire for smoother integration between smartwatch ECG recordings and clinical systems, as well as clearer guidance on how and when clinicians would review their data.

 

Patients generally viewed the smartwatch as a helpful complement to traditional monitoring, particularly when combined with clinician oversight, rather than a complete replacement.

Implications for Wearable ECG Monitoring

 

Overall, the study suggests that smartwatch-based 1L-ECG monitoring is acceptable to patients and may reduce some of the burden associated with traditional Holter monitoring, particularly in terms of comfort and day-to-day wearability.

 

At the same time, the findings point to areas where wearable ECG programs can improve:

  • Providing clearer guidance on when and how to record symptoms
  • Reducing uncertainty around automated ECG interpretations
  • Ensuring timely clinician review and communication

As devices like the Withings ScanWatch continue to be used in real-world clinical settings, patient experience will remain a critical factor alongside clinical validation.

Looking Forward

This study adds to a growing body of evidence showing that wearable ECG devices can support ambulatory rhythm monitoring in ways that align more closely with everyday life. Designing these tools and the care pathways around them with patient experience in mind will be key to realizing their full potential in clinical practice.

 

For more research-driven insights on connected health and remote monitoring, explore the latest updates on the Withings blog.

Interested in partnering with us?

Contact Us [post_title] => Patient Experiences With Smartwatch ECG Monitoring Compared to Traditional Holter Devices [post_excerpt] => A recent qualitative study conducted in the Netherlands compares patient experiences using a smartwatch with single-lead ECG (1L-ECG) capability and a traditional Holter monitor over the course of one week. [post_status] => publish [comment_status] => closed [ping_status] => closed [post_password] => [post_name] => patient-experiences-with-smartwatch-ecg-monitoring-compared-to-traditional-holter-devices [to_ping] => [pinged] => [post_modified] => 2026-01-06 15:51:03 [post_modified_gmt] => 2026-01-06 15:51:03 [post_content_filtered] => [post_parent] => 0 [guid] => https://withingshealthsolutions.com/?p=2100 [menu_order] => 0 [post_type] => post [post_mime_type] => [comment_count] => 0 [filter] => raw ) [comment_count] => 0 [current_comment] => -1 [found_posts] => 54 [max_num_pages] => 18 [max_num_comment_pages] => 0 [is_single] => [is_preview] => [is_page] => [is_archive] => 1 [is_date] => [is_year] => [is_month] => [is_day] => [is_time] => [is_author] => [is_category] => 1 [is_tag] => [is_tax] => [is_search] => [is_feed] => [is_comment_feed] => [is_trackback] => [is_home] => [is_privacy_policy] => [is_404] => [is_embed] => [is_paged] => [is_admin] => [is_attachment] => [is_singular] => [is_robots] => [is_favicon] => [is_posts_page] => [is_post_type_archive] => [query_vars_hash:WP_Query:private] => 2b339e0bd7099d470733fc11d664a69b [query_vars_changed:WP_Query:private] => [thumbnails_cached] => [allow_query_attachment_by_filename:protected] => [stopwords:WP_Query:private] => [compat_fields:WP_Query:private] => Array ( [0] => query_vars_hash [1] => query_vars_changed ) [compat_methods:WP_Query:private] => Array ( [0] => init_query_flags [1] => parse_tax_query ) [query_cache_key:WP_Query:private] => wp_query:136f0c24f2bf4e4600a4787d6dc44b35 )
Article

Patient Experiences With Smartwatch ECG Monitoring Compared to Traditional Holter Devices

Read More
Article

What Obesity Care Programs Need to Know About WHO’s New GLP-1 Guidelines

Read More
Article

Revolutionizing Chronic Kidney Disease Management with Digital Health Tools: The Withings Case Study

Read More

Withings On-The-Go

Our patient-centric care solution utilizes portable Withings cellular devices that are not tied to a single patient. Instead, care teams can use one device to collect and transmit data for an unlimited number of individuals. The integrated cellular connectivity automatically directs the data into the correct patient’s medical record, simplifying data collection and improving care delivery regardless of the setting.